Processing and Shipping

Once an order has been placed, customers will receive a confirmation email. Tracking information will be provided as soon as the order has been processed and dispatched.

Please allow a minimum of two to three business days for order processing and quality assurance checks before dispatch. Processing times may vary during peak seasons, public holidays, or promotional periods.

Estimated Delivery Times

Destination	Estimated Delivery Time (Business Days)
Australia	5 to 12 business days
United States	7 to 12 business days
United Kingdom	5 to 12 business days
Canada	7 to 12 business days
Other International Destinations	7 to 15 business days

All orders are shipped using Standard Insured Tracked Shipping at no additional cost to the customer.
Customers will receive an email notification containing the tracking number once their order has been shipped.

Please note that all delivery times are estimates only. Delays caused by customs clearance procedures, courier issues, severe weather, or other unforeseen circumstances are beyond the control of Laceco.

 

Accuracy of Shipping Details

Customers are responsible for ensuring that all shipping details provided at checkout are complete and accurate.
If an error is identified, customers must contact Laceco immediately at support@laceco.shop within 24 hours of placing the order.

Once an order has been processed or shipped, Laceco is unable to make any changes to the delivery address or redirect the parcel.
Laceco does not accept responsibility for delays, losses, or additional costs arising from incorrect or incomplete address information provided by the customer.

 

Cancellations

Customers may request an order cancellation within 24 hours of purchase by contacting support@laceco.shop.
After this period, orders may have already entered the processing or shipping stage and may therefore not be eligible for cancellation.

Approved cancellations will be refunded in full within three to five business days.
Customers are encouraged to review product descriptions, sizing information, and estimated delivery times carefully before confirming an order.