At Laceco, we value your privacy and are committed to protecting your personal information.
This Privacy Statement explains how Laceco (“we”, “us”, or “our”) collects, uses, discloses, and safeguards your personal data when you visit our website, purchase our products, or use our services.

 

1. Collection and Use of Personal Data

Personal data refers to any information that can identify you directly or indirectly. This includes, but is not limited to, your name, contact details, payment information, and online identifiers such as your IP address.

Personal data does not include information that has been irreversibly anonymised or aggregated in a way that it can no longer identify you.

We process your personal data lawfully, fairly, and transparently. We only collect the information necessary for clearly defined purposes and use secure technical and organisational measures to protect your data.

 

2. What Personal Data We Collect

(a) Data You Provide

We collect personal data that you voluntarily provide when you:

· Create an account or make a purchase through our website;

· Contact our customer service team;

· Participate in promotions, surveys, or other customer engagement activities;

· Subscribe to our newsletter or marketing communications.

This data may include your name, email address, billing and shipping address, contact number, and payment information (including credit or debit card details).

(b) Data Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, such as:

· Your device type and unique identifier;

· Internet Protocol (IP) address;

· Browser type and operating system;

· Pages visited, time spent on pages, and referring websites;

· Approximate geographic location (based on IP).

This data helps us improve our website’s functionality and enhance your shopping experience.

 

3. How We Use Your Personal Data

We use your personal data to:

1. Process and fulfil your orders, including payment and delivery;

2. Provide customer support and respond to your inquiries;

3. Improve our products, services, and website functionality;

4. Send important updates, promotional offers, and newsletters (only with your consent);

5. Detect and prevent fraud, unauthorised access, or illegal activities;

6. Comply with legal obligations and regulatory requirements.

If you choose to opt out of marketing communications, you may do so at any time by contacting us.

 

4. Cookies and Tracking Technologies

Cookies are small text files stored on your browser or device that help websites remember user preferences and improve functionality.

We use cookies to:

· Enable essential website operations, such as shopping cart and checkout functions;

· Analyse visitor behaviour and website performance;

· Deliver personalised content and advertisements.

You may choose to disable cookies through your browser settings, but please note that some website features may not function properly as a result.

 

5. Disclosure of Personal Data

We may share your personal data only in the following circumstances:

· With trusted service providers who assist us in operations such as payment processing, order fulfilment, and marketing communications;

· With logistics partners to deliver your orders;

· Where required by law, court order, or government authority;

· In the event of a business transfer such as a merger, acquisition, or restructuring.

Laceco does not sell or share your personal data with third parties for their independent marketing purposes without your explicit consent.

 

6. Data Storage, Transfer, and Security

We take appropriate technical, administrative, and physical safeguards to protect your data from unauthorised access, alteration, or disclosure.

Your information may be transferred to and processed in countries outside your country of residence, where privacy laws may differ. In such cases, we ensure adequate protection through contractual and technical measures consistent with applicable laws.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Statement or as required by law.

 

7. Your Rights

You have the following rights regarding your personal data:

· Access: You may request a copy of the personal data we hold about you.

· Correction: You may ask us to correct any inaccurate or incomplete information.

· Deletion: You may request that we delete your personal data, subject to legal requirements.

· Restriction: You may ask us to restrict or object to the processing of your personal data.

· Portability: You may request a copy of your data in a structured and commonly used format.

To exercise any of these rights, please contact us at support@laceco.shop.
We will respond to your request within thirty (30) days, in accordance with applicable laws.

 

8. Children’s Privacy

Our website, products, and services are intended for adults. We do not knowingly collect or store personal data from individuals under the age of sixteen (16).
If we become aware that a minor has provided personal data, we will promptly delete such information.

 

9. Third-Party Websites

Our website may contain links to third-party websites or services.
Please note that we are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

 

10. Changes to This Privacy Statement

Laceco may update this Privacy Statement from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website and services after such changes indicates your acceptance of the revised policy.

 

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Statement or how we handle your personal data, please contact us: support@laceco.shop

We are committed to responding to all privacy-related inquiries in a timely and professional manner.